Pursuing trust in every transaction
As Ontario's regulator, we ensure real estate agents and brokerages understand and follow the law. We investigate complaints, and take action as needed to safeguard consumer interests.
How It Works
Filing a complaint is simple and straightforward
Provide Your Information
Enter your contact details so we can keep you informed about your complaint's progress.
Describe the Issue
Tell us about the real estate agent and describe what happened in detail.
Track Your Complaint
Receive a reference number to track your complaint's status at any time.
Types of Complaints We Handle
Misrepresentation
False or misleading information about a property
Unprofessional Conduct
Behavior that falls below professional standards
Breach of Fiduciary Duty
Failure to act in the client's best interest
Failure to Disclose
Not disclosing material facts about a property
Commission Disputes
Issues with fees or commission charges
Other Issues
Any other concerns about real estate transactions
RECO Information Guide
Whether you are buying or selling, you'll find important information to make confident, informed decisions.